Customer Surveys

Today’s companies have unprecedented ability to gather feedback from their customers. No more guesswork needed. With well-placed, well-written customer surveys, marketers can quickly gain insight on product features, brand awareness and positioning, customer demographics, and a host of other consumer data points.

Interested in what your customers have to say, but not sure how to ask?

We can help you identify consumer behavior that can be measured effectively by customer surveys and craft questions to help you better understand your customer’s preferences.

Techniques include:

• Net Promoter Score (NPS)
• Constant Sum Questions
• Guided Free Response Questions